Every member of the Coulson Oil team is serious about providing excellent service to our dealers. Being a dealer dedicated distributor, we understand that the only way we will succeed is when our dealers succeed.
Excellence is demonstrated in our commitment to bring innovation to our industry as we strive for the highest levels of quality and service. Dedication to service means we go the extra mile to anticipate and meet dealer needs. Every day, we keep the wheels moving for our dealers. Because we challenge ourselves to do things differently and better, we act as a “coach” to help our dealers reach the next level of performance and success.
Our Core Values.
The following four core values help keep us focused on being a Dealer Dedicated Distributor in order to meet our promise of “Devoted to Excellence. Dedicated to Service.”
Safety At Coulson Oil, workplace safety is paramount. The loading, transporting and unloading of gasoline and diesel fuel must be done in a safe manner. The servicing of gasoline equipment at the pump island must be performed safely too. So we follow all procedures, regulatory specifications and safety standards to protect dealers, customers and Coulson Oil employees.
Integrity Our founder, Ray Coulson, was a man of integrity. He laid down that core value from the beginning in 1969. He believed in the Golden Rule of “doing unto others as you would have them do unto you.” To treat dealers, and ourselves, with integrity means to do so with honesty, decency and forthrightness.
Service Coulson Oil employees are dedicated to giving each dealer the best possible service. That not only means maintenance and repair service, but accounting, transportation and operations as well. We provide dealer service that keeps businesses up and running. This service commitment inspires our dealers to pass on the culture of exceptional customer service to their retail customers – a value that shows up on the balance sheet.
Innovation Our company has a well-earned reputation as the first to adopt new ideas in the field of convenience store operations and gasoline marketing. Coulson Oil's history is full of innovation and risk taking tempered with an attitude of common sense and research that leads to dealer success.